USERS

The USERS page is ONLY displayed for Administration users. To provide a user administration access, refer to Editing a user.

The USERS page enables you to configure all the users that you require providing access to NICE Investigate Community for your business. Once added to the system, the user is available for selection by a requestor within the police agency when creating a request for information from your business.

Once completed their registration, the user is then able to respond to requests and perform other features within NICE Investigate Community (e.g. manage cameras for the business).

Each user, either added by your business or added by a requestor when creating a request for information from your business, is listed on the left-hand side of the USERS page. Users are displayed in alphabetical order based on first name. Once you select a user, the details for the user are displayed on the right-hand side of the USERS page where you can view and edit the details for the user (refer to refer to Editing a user).

User icons

One or more icons may be displayed alongside some users names:

• User is a primary business contact - displayed for any users who are set as a Primary Business Contact will receive email notifications for requests made to your business when a user or group has not been specified to send the request to.
• User is Admin - displayed for any users who are administrators for your business. This enables access to manage users and groups. The USERS page and GROUPS page are NOT available to users without administration rights.
• User has not finished the registration process - displayed for any user that has either been added in NICE Investigate Community (refer to Adding a user) or by a requestor within a police agency who has added the user for your business whilst creating a request.

Filtering users

Users can be filtered to help locate a particular user in order to manage their details or to delete them from your business. To help find a particular user, start entering text for the user's first name, last name or email address in the Filter users text box and suggested users are automatically displayed in the list below. Keep entering extra letters to narrow down the suggestions until you find the correct user in the list.

The following features are available on the USERS page:

• Add a new user (refer to Adding a user).
• Edit the details for an existing user (refer to Editing a user).
• Delete a user so that they no longer have access (refer to Deleting a user).