- Click the USERS tab and the USERS page is presented.
- Click the Add new user button and the Add new user page is presented.
- Within the Personal details section. enter the following details for the user using the text boxes provided:
Mandatory fields are indicated with a red *. You CANNOT add the new user until all mandatory fields are populated.
- First name
- Last name
- Email address - the email address must be unique for your business. If not, the process will fail when adding the user.
- Phone number
- Check the User is an Administrator box to provide this user access to manage users and groups.
There MUST be at least one administrator for your business. You CANNOT save changes if there are no other users with Administration rights.
If you are editing your own user account and uncheck the User is an Administrator box, a message is presented informing you that you are about to remove your administration rights for your business. Click the Continue button if you are sure.
- Check the User is a Primary Business Contact box to set this user as a primary business contact for the requestor at the police agency who creates requests for your business. Any users who are set as a Primary Business Contact will receive email notifications for requests made to your business when a user or group has not been specified to send the request to.
There MUST be at least one primary business contact for your business. You CANNOT save changes if there are no other users set as a primary business contact.
- Withing the Groups section, you can select one or more configured groups to add this new user to by checking the associated group box. If there are no groups configured, then none are listed and details of adding a new group and the benefits of having groups to assist police agencies sending requests to your business is displayed. For help managing groups, refer to adding and editing a group.
- Once you have completed entering the details for this new user, click the Add new user button.
