That user is the only administrator for your business. You must provide a different user with administration rights before you can delete the user (refer to Editing a user).
That user is the only primary business contact for your business. You must set a different user as a primary business contact before you can delete the user (refer to Editing a user).
That user is the only primary group contact for a user group. You must first set a different user as a primary group contact for the user group before you can delete the user (refer to Editing a user group).
To delete user from your business:
Click the USERS tab and the USERS page is presented.
The number of users for your business is displayed at the top of the page. To help find a particular user, users can be filtered. Start entering text for the user's first name, last name or email address in the Filter users text box and suggested users are automatically displayed in the list below. Keep entering extra letters to narrow down the suggestions until you find the correct user in the list.
Select the user from the list and the right-hand panel updates with the details for the user.
Click the Delete user button.
At Delete user confirmation message, click the Continue button.
The user is now deleted from your business.
The following now applies for this deleted user:
The user is removed from any user groups that they were a member of.
The user can also no longer log in to NICE Investigate Community.
A requestor for the police agency will no longer be able to create a request for this user when requesting information from your business.
Any requests that have this user listed in the Assigned to field, MUST have this user removed from the Assigned to list in the Request details section within the REQUESTS page.
