NICE Investigate Community functions

The main actions involved in NICE Investigate Community are:

Managing your requests

Whilst investigating a case, an Investigator may request media at a given time on a given day from a camera such as a CCTV camera located on your business site. Use the REQUESTS page to manage your requests for media. Here you can:

• Open and respond to a request (refer to Opening and actioning a request).

Managing your cameras

Manage the cameras for your business within the CAMERAS page including the following:

• Register cameras that you own and hence making it easier for Investigators to request media (refer to Adding a new camera).
• Edit existing cameras details or location (refer to Editing a camera).
• Delete an existing camera (refer to Deleting a camera).

Managing your account details

Use the MY ACCOUNT page to manage your account details. Here you can:

• Update your user details (refer to User details).
• Change your password (refer to Change password).
• Update your business details (refer to Business details).

Managing your users' details

Managing user details is ONLY available for Administration users. To provide a user administration access, refer to Editing a user.

Use the USERS page to manage the users that require access to NICE Investigate Community. Here you can:

• Add a new user (refer to Adding a user).
• Edit the details for an existing user (refer to Editing a user).
• Delete a user so that they no longer have access (refer to Deleting a user).

Managing details for your business groups

Managing groups is ONLY available for Administration users. To provide a user administration access, refer to Editing a user.

Use the GROUPS page to manage the group details (e.g. adding users to the group). The users who are members of this group will all (once registered with NICE Investigate Community) be able to respond to requests when a requestor for the police agency creates a request for information to this group. here you can:

• Add and edit a group (refer to Adding and editing a group).
• Delete a group (refer to Deleting a group).